In December 2022, the Philippine government implemented Republic Act No. 11934, also known as the SIM Registration Act. The goal of this law is to regulate the use of SIM cards and prevent crimes like text scams, online fraud, and mobile phishing.
For TM (Touch Mobile) users, this means that all SIM cards — both new and existing — must be registered under the user’s legal name using a valid ID.
If you fail to register your TM SIM before the final deadline, your SIM will be deactivated, meaning you’ll lose access to calls, texts, data, and even your GCash or Globe Rewards linked to your number.Important: Don’t wait until the last minute. Register your TM SIM today to keep your number active and secure.
What Is TM SIM Registration?
TM is a mobile brand under Globe Telecom, one of the largest telecom providers in the Philippines. TM is known for affordable call, text, and data promos — especially popular among students and budget-conscious users.
TM SIM registration is the process of submitting your personal information and a valid ID to Globe’s secure system to verify your identity.
Why You Need to Register:
- Protect your identity – prevents scammers from using anonymous SIMs.
- Comply with the law – registration is required for all SIMs.
- Avoid deactivation – unregistered SIMs will be blocked.
- Access services – needed for GCash, GlobeOne app, and other digital services.
TM SIM Registration 2025 Requirements
Before you start, make sure you have the following:
Valid IDs Accepted for TM SIM Registration
You only need one (1) valid ID. Accepted IDs include:
- Philippine National ID (PhilSys)
- Driver’s License
- Passport
- SSS/GSIS ID
- Voter’s ID
- UMID
- PRC ID
- Postal ID
- Senior Citizen ID
- OFW or OWWA ID
- Student ID (for minors, with parent/guardian consent)
Personal Information Needed
- Full Name
- Date of Birth
- Address
- Gender
- Nationality
- ID Number
- Selfie (for identity verification)
Special Cases
- Minors: Must be registered under the name of a parent or guardian.
- Foreigners: Must present passport, visa, and proof of local address.
- Corporate Accounts: Registered by an authorized company representative.
How to Register Your TM SIM Card (Step-by-Step Guide)
For New TM Users
- Insert your new TM SIM into your phone.
- You’ll receive a registration link via SMS.
- Click the link or go directly to the official registration portal: https://new.globe.com.ph/simreg
- Fill out the registration form with your personal details.
- Upload a valid ID and take a selfie for verification.
- Double-check your information, then submit.
- Wait for a confirmation message that your registration was successful.
For Existing TM Users
- Visit the official TM/Globe registration site: https://new.globe.com.ph/simreg
- Enter your mobile number, then click “Register.”
- You’ll receive a One-Time Password (OTP) via SMS.
- Input the OTP to proceed.
- Fill out the form, upload your valid ID and selfie.
- Review and confirm your details.
- Submit and wait for a confirmation SMS or email.
TM SIM Registration via GlobeOne App
If you already use the GlobeOne app, you can register your TM SIM directly from there.
Steps:
- Open the GlobeOne app (download from Google Play or App Store if you don’t have it).
- Tap “Register Your SIM” on the homepage.
- Fill in your personal details and upload your ID.
- Review and submit your registration.
- Receive your confirmation instantly in the app.
Benefits of Using GlobeOne App
- Faster registration process
- Easy access to your account and promo details
- Real-time updates on registration status
Common TM SIM Registration Problems and Fixes
| Problem | Possible Cause | Solution |
|---|---|---|
| OTP not received | Network delay | Restart phone or wait 5–10 minutes |
| Invalid ID upload | Blurry or cropped image | Re-upload a clear, full image |
| Website not loading | High traffic | Try again during non-peak hours |
| “Number already registered” | Previously registered | Check your status before redoing |
| Verification failed | Mismatch in info | Double-check your ID details |
If problems persist, contact Globe/TM Support via:
- Facebook: facebook.com/TMTalkPH
- Hotline: 211 (free for TM users)
- Email: talk@tm.com.ph
How to Check TM SIM Registration Status
To verify whether your TM SIM is registered:
- Go to https://new.globe.com.ph/simreg
- Enter your mobile number.
- If already registered, the system will show a confirmation message.
If your information is incomplete or incorrect, you can update your details through the same portal or by contacting GlobeOne support.
TM SIM Registration for Special Cases
For Minors
- Must register under the parent or guardian’s name.
- The parent’s valid ID and consent form are required.
For Foreign Nationals
- Must provide:
- Passport
- Visa or Alien Certificate of Registration (ACR)
- Proof of local address (hotel booking, lease, etc.)
- Registration validity equals the duration of the visa.
For Company-Owned SIMs
- Registration done by an authorized representative.
- Must present the company ID, business permit, and letter of authorization.
TM SIM Registration Deadline and Penalties
The National Telecommunications Commission (NTC) has set the 2025 deadline for all SIM registrations.
Failure to register your TM SIM before the cutoff date will result in:
- Permanent deactivation of your SIM
- Loss of call, text, and data services
- Inability to use GCash or linked apps
You may still reactivate your number by registering after deactivation — but only within a limited grace period.
TM SIM Registration Assistance and Hotlines
If you need help, TM and Globe have made registration support accessible nationwide.
You can get assistance through:
- TM/Globe Stores & Kiosks – Visit any branch for in-person registration.
- TM Hotline: Dial 211 (free for TM users)
- Customer Email: talk@tm.com.ph
- Official Facebook Page: facebook.com/TMTalkPH
Tip: Avoid unofficial registration sites — only use Globe or TM official channels
TM SIM Registration Stats (2024 Data)
Below is a simplified representation of registered SIMs in the Philippines as of late 2024, based on NTC data:
| Telecom Provider | Registered SIMs (millions) | Market Share |
|---|---|---|
| Smart/ TNT | 55 | 45% |
| Globe/ TM | 52 | 42% |
| DITO | 15 | 13% |
This shows that TM and Globe combined account for nearly half of all registered SIMs — a clear sign that more Filipinos are becoming compliant with the law.
FAQs
1. How long does TM SIM registration take?
Usually, it only takes 2 to 5 minutes to complete the process if your internet is stable.
2. Can I register multiple TM SIMs under one name?
Yes. You can register more than one SIM as long as all are under your legal name.
3. Is TM SIM registration free?
Yes, registering your TM SIM is completely free — no payment or promo load needed.
4. What if I lost my registered TM SIM?
Visit the nearest Globe/TM store to request SIM replacement. Your registered details will remain linked to your new SIM.
5. Can I change my registered information later?
Yes. You can update your data by logging in to the registration portal or contacting TM support.
6. What happens if I don’t register my TM SIM before the deadline?
Your SIM will be deactivated permanently, and you’ll lose access to calls, texts, mobile data, and linked services like GCash or Globe Rewards.
7. Can I register my TM SIM using someone else’s ID?
No. Each SIM must be registered using the owner’s valid ID and personal information. Registering with another person’s details is not allowed and may lead to penalties.
8. How can I update or correct my TM SIM registration details?
You can update your registered details by visiting the official TM/Globe SIM Registration portal or contacting TM customer support.
9. Can I register my TM SIM without internet access?
If you don’t have internet access, visit the nearest TM or Globe Store where staff can help you register in person.
10. How do I know if my TM SIM registration was successful?
After submitting your information, you’ll receive a confirmation text message from TM or Globe indicating that your SIM is successfully registered.
11. Is it safe to upload my ID and selfie online?
Yes, as long as you use the official registration site or GlobeOne app. TM and Globe protect user data through encryption and comply with the Data Privacy Act.
12. Can I use my TM SIM abroad and still register it?
Yes. You can register your SIM even while abroad by accessing the online registration portal. Just make sure your TM SIM can still receive OTP messages.
13. My TM SIM is deactivated. Can I still recover it?
If your SIM was deactivated after the registration deadline, visit a Globe/TM Service Center as soon as possible. Reactivation may still be allowed within a limited grace period.
14. How many SIMs can I register under my name?
There’s no strict limit, but all SIMs must be registered under your real name and valid ID. Telecom providers may monitor multiple registrations for security.
15. Can I register a TM SIM for my child or elderly parent?
Yes. For minors, parents or guardians must register on their behalf. For elderly family members, you can assist them in-person at a TM/Globe store.
Final Tips and Reminders
- Register early — avoid the last-minute rush before the 2025 deadline.
- Use clear photos when uploading your ID and selfie.
- Only use official portals like https://new.globe.com.ph/simreg.
- Never share OTP codes with anyone.
- Keep your personal data secure to prevent fraud or SIM hijacking.
Conclusion
The TM SIM registration process may seem tedious at first, but it’s a necessary step toward a safer digital environment. By verifying your identity, you help reduce mobile-related scams and ensure uninterrupted use of your TM services.
So, if you haven’t registered yet — don’t delay. It only takes a few minutes, and it keeps your number active, secure, and compliant with Philippine law.
Disclaimer
This article is for informational purposes only. Details and procedures may change without prior notice. Always verify current registration steps and requirements through official TM or Globe channels such as https://new.globe.com.ph/simreg or authorized Globe centers.
